InnovatechSolutions
Technical support

Already a client? We're on the other end

Our technical operations center can connect to your equipment, review the configuration and resolve most cases without a site visit.

Start remote sessionCall support

The link opens Zoho Assist in a new tab. During the session a technician can see and control your screen; you authorize it at the start and can end it at any time.

Support technician reviewing network connections inside a rack
IT supportTechnical guidanceNetworks and connectionsInstallation assistanceDevice configurationPersonalized assistance
How it works

A remote session, in three steps

  1. 01

    You reach out

    Call us or start the session from this page. If it's urgent, the phone is always faster.

  2. 02

    You connect

    The link asks for your authorization before the technician sees your screen. Nothing happens until you accept.

  3. 03

    We resolve it

    Most cases close in the same session. If a site visit is needed, we schedule it right there.

    4. Start remote session